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Do you have Service Level Agreement?

Yes and here it is : https://www.bringmehost.com/service-level-agreement/


Do you setup accounts on the weekends?

Accounts are setup 24x7x365 regardless of what day of the week it is! For security purposes all...


How do I add a credit card to my account?

If you need to change your payment method to credit card or wish to setup a recurring payment,...


How do I cancel a PayPal subscription?

After following the cancellation procedures, you can manually cancel the subscription by...


How do I cancel my service(s)?

We hate to see people leave, however we understand your hosting needs may change over time. To...


How do I get a refund?

All shared and reseller hosting services are eligible for our 15 day money back guarantee. To...


How do I upgrade / downgrade my service?

You can upgrade anytime by logging into our client area and following these instructions:...


How long do I have to pay an invoice?

All invoices are generated seven days prior to the invoice due date. You have a seven day grace...


Information Needed For SSL Certificate - CSR

We need the following information to generate a Certificate Signing Request (CSR): For the SSL...


What is this "Foreign Transaction Fee" charge on my credit card?

Some banks take it upon themselves to charge a "Foreign Transaction Fee" which is a few dollars....


Why is my credit card being declined?

There are a number of reasons your credit card may be declined by our billing system. The most...


Why was my order rejected?

All orders are processed through a fraud check system which verifies the payment source, the IP...


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